πŸ‡ΏπŸ‡¦  Uncle Bill's Recruitment Agency  Β·  Durban, South Africa
unclebillssa@gmail.com
POPIA Compliant Β· South Africa

Privacy Policy & POPIA Notice

Effective: 1 January 2025
Last Updated: 19 March 2026
Jurisdiction: Republic of South Africa
Reg No: 2025/000000/07
πŸ“„ Version 1.2 Β· Effective 1 January 2025
This Privacy Policy explains how Uncle Bill's Recruitment Agency (Pty) Ltd collects, uses, stores, and protects personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable South African legislation. By engaging with our services, website, or submitting personal information, you acknowledge that you have read and understood this Policy.
01

Who We Are

Uncle Bill's Recruitment Agency (Pty) Ltd ("Uncle Bill's", "we", "us", or "our") is a recruitment agency registered in South Africa. We operate as a Responsible Party under POPIA in respect of personal information collected through our website, services, and business operations.

DetailInformation
Registered NameUncle Bill's Recruitment Agency (Pty) Ltd
Registration Number2025/000000/07
Registered AddressDurban, KwaZulu-Natal, South Africa
Information OfficerContact: unclebillssa@gmail.com
APSO MembershipActive Member
BBBEE StatusCompliant β€” Certificate available on request
02

Information We Collect

We collect personal information directly from you and, in limited circumstances, from third parties such as reference providers or background check services.

CategoryExamplesSource
Identity InformationFull name, ID number, date of birth, nationalityDirectly from you
Contact InformationEmail address, phone number, home addressDirectly from you
Professional InformationCV, qualifications, work history, skills, referencesYou or reference providers
Financial InformationSalary expectations, current remunerationDirectly from you
Sensitive InformationCriminal record checks (with consent), disability status (where relevant)You or authorised third parties
Technical InformationIP address, browser type, pages visited, cookiesAutomatically via website
Business InformationCompany name, role, billing details (clients only)Directly from you
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Special Personal Information: We only collect sensitive information (such as criminal records or health information) where strictly necessary for a specific placement and only with your explicit written consent.
03

How We Use Your Information

We process personal information only for the specific, lawful purposes for which it was collected.

  • Matching candidates to suitable employment opportunities and submitting your profile to prospective employers with your knowledge and consent
  • Conducting background checks, reference verifications, and qualification checks (with your consent)
  • Communicating with you about live vacancies, placement progress, and career guidance
  • Complying with our legal obligations under POPIA, the Labour Relations Act, and other applicable legislation
  • Processing client mandates and managing employer relationships
  • Improving our website and services through anonymous analytics
  • Sending relevant industry updates or service communications (you may opt out at any time)
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We will never: sell your personal information to third parties, use your data for purposes unrelated to recruitment without your explicit consent, or share your CV with any employer without first informing you of the specific opportunity.
04

Lawful Basis for Processing

BasisWhen We Rely On It
ConsentWhen you submit your CV, complete our contact form, or agree to a background check
Contractual NecessityTo fulfil our obligations when placing you with an employer or managing a client mandate
Legitimate InterestTo maintain our candidate database and communicate relevant opportunities
Legal ObligationTo comply with tax, labour, and regulatory requirements
05

Sharing Your Information

We do not sell or trade personal information. We share it only in the following limited circumstances:

  • Prospective Employers: We share candidate profiles only with your knowledge, for specific, identified opportunities
  • Background Check Providers: Where you have consented to verification checks
  • IT Service Providers: Hosting, email, and CRM providers who process data on our behalf under strict data processing agreements
  • Legal Authorities: Where we are required to disclose information by law or court order
  • APSO or Regulatory Bodies: As required for compliance and professional standards
06

Data Retention

Data TypeRetention Period
Candidate CV & Profile3 years from last active engagement, or until deletion is requested
Placed Candidate Records5 years from placement date (for compliance purposes)
Client / Employer Records5 years from last business transaction
Website Contact Form Submissions12 months unless a business relationship develops
Website Analytics (anonymised)26 months (standard analytics window)

Upon expiry of the applicable retention period, personal information is securely deleted or anonymised. You may request earlier deletion at any time β€” see Section 7.

07

Your Rights Under POPIA

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Right of Access
Request a copy of the personal information we hold about you, free of charge.
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Right to Correction
Request that inaccurate or incomplete personal information be corrected or updated.
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Right to Deletion
Request deletion of your personal information where it is no longer necessary or lawfully held.
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Right to Object
Object to processing of your information for direct marketing or legitimate interest purposes.
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Right to Restriction
Request that we restrict processing of your data in certain circumstances while a complaint is resolved.
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Right to Complain
Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.
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To exercise any of these rights, email our Information Officer at unclebillssa@gmail.com. We will respond within 30 days as required by POPIA.

You may also contact the Information Regulator of South Africa directly:
Website: www.justice.gov.za/inforeg
Email: inforeg@justice.gov.za

08

Security of Your Information

  • Secure, encrypted data storage on reputable cloud infrastructure
  • Access controls limiting personal information to authorised staff only
  • Regular security assessments and staff training on data protection
  • SSL/TLS encryption for all data transmitted via our website
  • Confidential disposal of physical and digital records when no longer required

In the event of a data breach, we will notify you and the Information Regulator as required by POPIA β€” within 72 hours of becoming aware of the breach where feasible.

09

Cookies & Website Tracking

Cookie TypePurposeDuration
EssentialRequired for the website to function (navigation, forms)Session
AnalyticsAnonymous usage data to improve website performanceUp to 26 months
PreferenceRemember your settings and choices12 months

You may disable cookies at any time via your browser settings. We do not use advertising or tracking cookies that profile you across other websites.

10

Children's Privacy

Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at unclebillssa@gmail.com and we will delete it promptly.

11

Cross-Border Transfers

We primarily process and store personal information within South Africa. Where information is processed in other countries, we ensure the receiving party:

  • Is subject to laws that provide an adequate level of protection equivalent to POPIA, or
  • Is bound by a written agreement requiring POPIA-equivalent protections, or
  • Has your express consent to the cross-border transfer
12

Changes to This Policy

When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify active candidates and clients via email where required
  • Display a prominent notice on our website for a period of 30 days
13

Contact Us & How to Complain

ChannelDetails
Emailunclebillssa@gmail.com
AddressDurban, KwaZulu-Natal, South Africa
Response TimeWithin 30 days of receiving your request
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Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email: inforeg@justice.gov.za
Website: www.justice.gov.za/inforeg