Who We Are
Uncle Bill's Recruitment Agency (Pty) Ltd ("Uncle Bill's", "we", "us", or "our") is a recruitment agency registered in South Africa. We operate as a Responsible Party under POPIA in respect of personal information collected through our website, services, and business operations.
| Detail | Information |
|---|---|
| Registered Name | Uncle Bill's Recruitment Agency (Pty) Ltd |
| Registration Number | 2025/000000/07 |
| Registered Address | Durban, KwaZulu-Natal, South Africa |
| Information Officer | Contact: unclebillssa@gmail.com |
| APSO Membership | Active Member |
| BBBEE Status | Compliant β Certificate available on request |
Information We Collect
We collect personal information directly from you and, in limited circumstances, from third parties such as reference providers or background check services.
| Category | Examples | Source |
|---|---|---|
| Identity Information | Full name, ID number, date of birth, nationality | Directly from you |
| Contact Information | Email address, phone number, home address | Directly from you |
| Professional Information | CV, qualifications, work history, skills, references | You or reference providers |
| Financial Information | Salary expectations, current remuneration | Directly from you |
| Sensitive Information | Criminal record checks (with consent), disability status (where relevant) | You or authorised third parties |
| Technical Information | IP address, browser type, pages visited, cookies | Automatically via website |
| Business Information | Company name, role, billing details (clients only) | Directly from you |
How We Use Your Information
We process personal information only for the specific, lawful purposes for which it was collected.
- Matching candidates to suitable employment opportunities and submitting your profile to prospective employers with your knowledge and consent
- Conducting background checks, reference verifications, and qualification checks (with your consent)
- Communicating with you about live vacancies, placement progress, and career guidance
- Complying with our legal obligations under POPIA, the Labour Relations Act, and other applicable legislation
- Processing client mandates and managing employer relationships
- Improving our website and services through anonymous analytics
- Sending relevant industry updates or service communications (you may opt out at any time)
Lawful Basis for Processing
| Basis | When We Rely On It |
|---|---|
| Consent | When you submit your CV, complete our contact form, or agree to a background check |
| Contractual Necessity | To fulfil our obligations when placing you with an employer or managing a client mandate |
| Legitimate Interest | To maintain our candidate database and communicate relevant opportunities |
| Legal Obligation | To comply with tax, labour, and regulatory requirements |
Sharing Your Information
We do not sell or trade personal information. We share it only in the following limited circumstances:
- Prospective Employers: We share candidate profiles only with your knowledge, for specific, identified opportunities
- Background Check Providers: Where you have consented to verification checks
- IT Service Providers: Hosting, email, and CRM providers who process data on our behalf under strict data processing agreements
- Legal Authorities: Where we are required to disclose information by law or court order
- APSO or Regulatory Bodies: As required for compliance and professional standards
Data Retention
| Data Type | Retention Period |
|---|---|
| Candidate CV & Profile | 3 years from last active engagement, or until deletion is requested |
| Placed Candidate Records | 5 years from placement date (for compliance purposes) |
| Client / Employer Records | 5 years from last business transaction |
| Website Contact Form Submissions | 12 months unless a business relationship develops |
| Website Analytics (anonymised) | 26 months (standard analytics window) |
Upon expiry of the applicable retention period, personal information is securely deleted or anonymised. You may request earlier deletion at any time β see Section 7.
Your Rights Under POPIA
You may also contact the Information Regulator of South Africa directly:
Website: www.justice.gov.za/inforeg
Email: inforeg@justice.gov.za
Security of Your Information
- Secure, encrypted data storage on reputable cloud infrastructure
- Access controls limiting personal information to authorised staff only
- Regular security assessments and staff training on data protection
- SSL/TLS encryption for all data transmitted via our website
- Confidential disposal of physical and digital records when no longer required
In the event of a data breach, we will notify you and the Information Regulator as required by POPIA β within 72 hours of becoming aware of the breach where feasible.
Cookies & Website Tracking
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the website to function (navigation, forms) | Session |
| Analytics | Anonymous usage data to improve website performance | Up to 26 months |
| Preference | Remember your settings and choices | 12 months |
You may disable cookies at any time via your browser settings. We do not use advertising or tracking cookies that profile you across other websites.
Children's Privacy
Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at unclebillssa@gmail.com and we will delete it promptly.
Cross-Border Transfers
We primarily process and store personal information within South Africa. Where information is processed in other countries, we ensure the receiving party:
- Is subject to laws that provide an adequate level of protection equivalent to POPIA, or
- Is bound by a written agreement requiring POPIA-equivalent protections, or
- Has your express consent to the cross-border transfer
Changes to This Policy
When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify active candidates and clients via email where required
- Display a prominent notice on our website for a period of 30 days
Contact Us & How to Complain
| Channel | Details |
|---|---|
| unclebillssa@gmail.com | |
| Address | Durban, KwaZulu-Natal, South Africa |
| Response Time | Within 30 days of receiving your request |
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email: inforeg@justice.gov.za
Website: www.justice.gov.za/inforeg